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Canadian Nuclear Power Plant uses WebEOC for Situational Readiness
Juvare Case Study
A Large Canadian Nuclear Power Plant uses WebEOC to Upgrade their Situational Readiness
Perhaps no other utility is under such tight regulation as a nuclear power plant. Long regarded by the public at large as a controversial energy source, thanks to recent catastrophes in the U.S. and abroad, the stakes are high for nuclear facilities in terms of infrastructure, business continuity, and public health. Nuclear power accidents, whether a result of natural or man-made disasters, can lead to devastating loss, from operational disruption to loss of life.
The many costs of mishaps at the nuclear power plant can be inestimable. While it’s difficult to imagine another nuclear disaster on par with the 1986 disaster at Chernobyl, it’s important to note that remediation costs grew over 30 years to about $700 billion. Smaller by comparison, but epic in its impact, the 2011 nuclear accident at Fukushima in Japan tallied to approximately $210 billion, and will continue to require remediation efforts for many years to come.
In each of those tragic instances, a higher level of situational preparedness, minimal response time, and faster and efficient two-way communications among team members could have made a difference in mitigating both the financial toll and the cost to human life and wellbeing.
Challenge
When one of the world’s largest nuclear power generators, located in Canada, decided to upgrade situational readiness across its massive operation, with no less than six on-call crews, it turned to Juvare WebEOC. To meet operating demands, it needed to optimize situational awareness, facilitate clear bi-directional communications, and standardize procedures for compliance and Event Notification (EN) transmittals.
"Nuclear power accidents, whether a result of natural or man-made disasters, can lead to devastating loss, from operational disruption to loss of life."
Achieving Emergency Preparedness
To boost situational awareness for unexpected events ranging from infrastructure failure to natural disasters, the company needed the ability to coordinate quickly among stakeholders, including federal and local agencies, the private sector, and the public. The goal: to automatically notify all stakeholders, track acknowledgment and receipt of notifications, and minimize opportunity for error and false notifications. Having an accurate, shared operating picture would also help ensure compliance with the Canadian Nuclear Safety Commission (CNSC) and the General Nuclear Safety and Control Regulations.
Communication
Miscommunication is not an option when the stakes are high; the nuclear utility needed to get everyone on the same page for effective response to situational threats. When there is an event, from a small trash fire to a nuclear meltdown, emergency management departments on the local, state and federal levels must be notified in the form of an Event Notification (EN) transmittal.
Standardized Procedures
The power company needed a platform that could automate real-time data sharing, including EN reports. For years, the company had been sharing mission-critical data via a system of manual processed using phone, fax, and email. To streamline and enhance this process centered on 1980’s technology, the company required a modern and flexible incident management platform.
Solution
The company decided to go with the WebEOC platform for its superior functionality, including:
• system-wide visibility, including insight into who was participating in the response
• automated platform for sharing real-time data, easily and securely, with partners and customers
• adaptability for use by other departments within the power company
• WebEOC’s ability to streamline communication and maintain a log of incidents.
Attaining situational awareness of a dynamic nuclear power system required an increase in the rate of data collection. Faster data delivered a more comprehensive view of system-wide infrastructure and operations, including geospatial location-based data and meteorological data.
Results
To view outcomes, download the full case study below.
Download the Full Case Study for Results and Next Steps
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