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WebEOC Alerts

Included in WebEOC Nexus and available as an add-on

Expands on the standard notification channels

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WebEOC Board:
Alerts

The Alerts plug-In expands on the standard notification channels that are included as part of WebEOC (email, mobile push, and control panel) to provide administrators with new communication options.

The Alerts plug-In supports sending notifications via text and voice channels, as well as through configured webhooks (for example, Microsoft Teams or Slack). With these additional notification channels, this plug-in helps you connect with WebEOC users, other employees in your organization, and external contacts directly on their mobile device, regardless of whether they are logged in to WebEOC. Further, webhooks makes it possible to share notifications with people who do not have WebEOC accounts.

The premium notification channels in the Alerts plug-In can be configured to send notifications on board record creation or update, as well as create recurring or one-time scheduled notifications not related to board records.

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WebEOC Alerts

WebEOC AlertsWhy You Need WebEOC Alerts

During day-to-day operations and severe business disruptions alike, it is critical for enterprise stakeholders to be equipped with the latest information. WebEOC Alerts take the robust program management and notification capabilities of WebEOC to the next level, allowing users to automate multi-channel alerts from specific workflows and send ad-hoc alerts to stakeholders with the seamless coordination of internal and external contacts.
 
With a focus on real business values, WebEOC Alerts easily connect and streamline notification procedures to ensure that targeted or enterprise- level communications with the right information go out to all the right people at the right time.

Key Features

  • Send text message notifications.

  • Send text to voice phone call notifications.

  • Send notifications via webhooks to any third-party system that supports webhooks capability.

Comparison of Alerts Plug-In

The Alerts plug-In is available in Basic and Advanced options. The basic option is geared more toward the use of webhooks; while the advanced option bundles additional voice minutes and text messages for organizations that plan to make extensive use of these messaging channels.

The distinguishing capabilities and features between WebEOC 9 and Alerts plug-In solutions are outlined below to help you decide which option would best meet the needs of your organization.

Features/Channels Standard Alerts Plug-In Basic Alerts Plug-In Advanced
Board Notification Wizard
X
X
X
Email
X
X
X
Mobile Push Notifications
X
X
X
Control Panel Notifications
X
X
X
Scheduled Notifications
X
X
X
Text Messages
X
X
Voice Calls
X
X
Webhooks
X
X
Additional Text Messages
X
Additional Voice Calls
X
Alerts
Alerts

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