The 2025 Juvare Users Conference, held January 13–17 at the Disney Springs Hilton in Orlando, brought together Juvare clients from across industries to learn, collaborate, and innovate. This unique event offered participants the chance to connect with peers, hear from industry leaders, and gain insights into the latest advancements in emergency management technology.
Opening Remarks
Juvare CEO Rajib Roy opened the conference with a powerful message, reaffirming Juvare’s commitment to delivering cutting-edge solutions that empower clients to enhance resilience and preparedness.
Groundbreaking Keynotes
- Mike Resto, Juvare’s Chief Technology Officer, unveiled the Juvare AI Assistant (JAI) during his keynote, demonstrating how this revolutionary AI-powered tool will enhance the capabilities of Juvare’s suite of products.
- Daniel Kaniewski, a former FEMA Deputy Administrator, delivered a thought-provoking keynote on lessons learned from disasters, resilience strategies, and how the COVID-19 pandemic reshaped emergency management.
Juvare Labs: Innovation in Action
In the Juvare Labs sessions, clients collaborated with the Juvare UX team to redesign simulation tools and develop solutions for applying real-time data to decision-making. As David Kopet, Director of User Experience, noted:
“By collaborating with our clients, we designed initial prototypes for two solutions that will eventually become real features. This showcased the critical role of user research and design in our product development process.”
Conference Expo
We are proud to recognize Baron Weather, FleetUp, AirSight, DTN Weather, SenseNet, and AWS for their active participation and for showcasing their innovative solutions.
From state-of-the-art weather intelligence to advanced asset tracking, drone detection, wildfire monitoring, and scalable cloud technology, these partners are key contributors to empowering resilience and improving preparedness in our communities.
Their commitment and collaboration play a vital role in advancing our shared mission to build a safer, more connected world. Together, we are making strides in equipping organizations with the tools they need to respond effectively to any challenge.
Presentations and Insights
The agenda featured a diverse range of sessions tailored to the unique needs of Juvare’s clients. Key sessions included:
- Bill Turner shared insights on using Crisis Track during the recent Connecticut flooding, emphasizing the value of user reporting for real-time situational awareness.
- Karina Rivas provided training and documentation support strategies for public health and healthcare clients.
- Troy Calkins and Troy Tabor demonstrated how AI and WebEOC are transforming Kansas county-level emergency operations centers.
Awards and Recognition
The Client Awards Banquet, hosted by Juvare’s own Brad Pond, celebrated outstanding achievements and contributions in emergency management. Here are all the honorees:
Exceptional Response Awards
- Luke Withrow – North Carolina Department of Public Safety, Division of Emergency Management
- Carla Bissette – North Carolina Department of Public Safety, Division of Emergency Management
- Sam Miller – Texas Division of Emergency Management
- American Red Cross – American Red Cross
- William Turner – Connecticut State Division of Emergency Management and Homeland Security
Best Daily Usage of a Juvare Solution Award
- Austin Blake – City of Kissimmee, Florida
- John Bogers – Transportation Security Administration (TSA)
Helping Hand Award
- Lisa Green – Health Education Foundation of West Virginia
- Tome Nielson – Ohio Department of Health
- David K. Nolen – Sandia National Laboratories
- Todd Kellogg – Sandia National Laboratories
Juvare Champion Award
- Shawn Achziger – National Guard Bureau
- Dustin Hetzel – SEADOG
- Gil Zavlodaver – SEADOG
- Kevin Wu – SEADOG
- Jason McMillan – SEADOG
This year’s awards highlighted the dedication and innovation of Juvare clients, demonstrating their vital role in advancing resilience and preparedness worldwide.
We are continually inspired by the dedication, creativity, and resilience of all our clients. Choosing award recipients was no easy task, as every individual and organization in the Juvare community contributes to advancing emergency management in meaningful ways. While these awards recognize a select few, we celebrate the incredible work being done by all our clients to keep communities safe and prepared. Thank you for being part of this journey with us!
Hands-On Training Sessions: Empowering Clients with In-Depth Knowledge
Clients from diverse industries and backgrounds came together for in-person, hands-on training sessions led by Juvare Product Specialists. These interactive sessions offered a unique opportunity to delve into the functionality of Juvare solutions and gain practical experience under expert guidance.
The training sessions covered a range of Juvare products, including:
- WebEOC BootCamp and Advanced Training: From mastering the basics to exploring advanced functionalities, attendees enhanced their skills with WebEOC to better manage emergency operations.
- CORES Training: Designed to streamline resource management and improve decision-making during critical incidents.
- EMSuite (User & Admin): A comprehensive dive into optimizing public health and emergency medical operations through EMSuite.
- Crisis Track: Hands-on learning focused on tools for damage assessment, FEMA reporting, and real-time disaster response management.
- Additional Products: Training also included features and workflows from Juvare’s diverse portfolio, catering to the unique needs of various emergency management scenarios.
The sessions were a resounding success, with attendees leaving better equipped to maximize the capabilities of Juvare solutions in their day-to-day operations.
We extend our heartfelt thanks to everyone who participated, making these training sessions a highlight of the event. While Juvare offers year-round in-person training opportunities, this gathering was a special moment to bring the Juvare community together in an immersive learning environment, further empowering clients to excel in their roles.
Looking Ahead
The 2025 Juvare Users Conference not only celebrated client achievements but also laid the groundwork for the future of emergency management technology. Through collaboration, innovation, and shared learning, Juvare continues to lead the way in empowering resilience.
We’re already looking forward to next year’s event—stay tuned for updates!
