My name is Donnie Reese. I work here at the Atlanta Fulton County Emergency Management Agency as a battalion chief and a WebEOC administrator. This is a tool that we use to organize and coordinate chaos. I’m using all the time at daily operations.

I’m constantly trying to find different ways that we use WebEOC. So I approached the elections department back in twenty twelve with some WebEOC basic stuff, an event log, a resource request board, because really that’s what elections is doing. They’re sharing updates that are happening from all these different polling locations. They’re asking each other for resources Like, my printer’s broken.

The power cable doesn’t work. Our absentee ballots have ran out, and we need stuff. That’s a resource request. We do that all the time.

So we started showing them those processes. And the elections department really liked it. They took to it and then they started asking for more. We have the ability for every polling location manager and they all have WebEOC accounts out in the field at every location.

They can request resources directly from the warehouse just by clicking on the warehouse icon. We also have a dashboard that keeps track of all all the analytics that graphs and lets you know what our current wait time is, how many are open, how many are closed, how many total issues we’re having across the entire system, which is very important to us. Because like I said, we have three hundred plus polling locations. So when I tell you that incident, those warehouse requests, we’ll have hundreds of them every election.

So being able to have that global view from the top level, very, very valuable. The last part, and equally if not the most important part, is we built in a wait time calculator.

So every hour on the hour, our polling location managers either call into our call center or they update it themselves what their current wait time is. So with, the elections looming as we have early voting coming right down at us really quickly, and then the big one here in November, I personally would like to thank Juvare for helping us work with this. They did take this board to the next level. It’s pretty amazing.

And the functionality that they added to it, the capabilities that the tool has now to to auto update every record, or close everything automatically, or open everything automatically, and pick and choose. It’s pretty awesome stuff as somebody who’s been doing this for a long time. It’s kind of the the next level, the the new horizon that I have always thought WebEOC processes could be and strive to. And, to see it in reality playing out with something that that I helped create is, pretty awesome.

So if you’re in the emergency management or you work in WebEOC and you have never had that conversation with your life department, now is the time I would reach out and see, like, just they probably don’t know a tool like this exists. They’re probably not even aware that it can even help them. And if you just bring it to them and show them, like, show them a screenshot, be like, hey. Would something like this help you?

Would this help your department?

And let them know that there’s a solution available.